Testimonials

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Testimonials 2017-05-17T11:58:14+00:00

You don’t have to take our word for it that we provide “five star” plumbing services. Here’s what some of our customers have to say about us…

“I called Five Star Plumbing on a Saturday afternoon and was pleasantly surprised that someone actually answered the phone, extremely courteous and was more then willing to talk to me about the plumbing problem at my house. I explained to Chris the issue we were having, which required replacement of the underground plumbing line from the foundation of the home to the utilities valve in the yard. Chris was very friendly and after getting some information about the issue he provided me a quote over the phone on the spot. The quote he gave me was cheaper and he could fix it 24 hours sooner then any other plumber I had contacted. The process to get a quote over the phone and schedule the job was extremely smooth and easy. When Five Star arrived on site to perform the work they were courteous to me and to my home being careful to not track dirt into the home and took care in ensuring the yard was disrupted as little as possible. Chris and his crew had the pipe replaced within four hours and were studious enough to realize the reducer valve was going bad and replaced it at the same time to save me another plumber visit and labor charges. They placed the dirt and sod back in the ground, tamped it down with a backhoe and gave us some tips on how to get the grass to grow back without leaving a dead spot in the yard. Five Star Plumbing absolutely lives up to their name and I would absolutely recommend them to anyone having plumbing troubles.” ~Blaine Marchik

“Bill came out to add a water faucet on the outside of my home and I must say I was very pleased from the beginning. The price seemed to be fair. Bill had booties over his shoes before he entered the house. He covered my rugs and cleaned up everything after the job. I would highly recommend Five Star Plumbing in Bel Air, MD. I plan to give Five Stars business cards out to friends and family. Thanks Bill for the professional service.” ~Paulette Roberts

“We hired Five Star Plumbing. This company gave us one of lowest quote and did an excellent job in replacing the pipe- the whole work was finished in just one day and they did not dig any trench or break the concrete. They only dug a very small area in the front yard (in the grass) near the water meter. They used one of best copper pipe in the industry. They are highly polite and respectful. I will highly recommend Five Star Plumbing.” ~Arun Singhal from Timonium, MD

“Great Job What a great experience working with Chris of 5 star plumbing. On time, fast and efficient work. Left the place spotless. Could not ask for more. Great warrant too! Thank you Chris for making a bad situation not so bad.”‎ ~MaryEllen H. ‎ Jun 3, 2010

“Great Job by Chris. Chris came this morning to see about a laundry room issue and an exterior spigot. Wore booties in the house over his work shoes, was very careful to explain the issues going on. Took one look at the laundry room issue and advised re-routing the laundry drain thru the standpipe (instead of the sanitary tub) to keep it sealed – the water had evaporated and caused a periodic smell. Installed a new frost-free hose bib on the exterior. Very thorough and knows what he is doing. Could even read his handwriting on the service form. Price was very reasonable. A+.” ~May 27, 2010

“Called for service, appointment schedule for 2 days later, arrived on time, wore “booties” to keep floors clean. Inspected problem, indicated fix — fixed toilets immediately (had parts in truck). Ordered new toilet, which arrived within 48 hours, returned following day to install. Work was done promptly, neatly (even washed the floor after installing new toilet), entered into service agreement for maintenance and annual inspections – he conducted first inspection, found minor problems that I was aware of and offered reasonable prices to repair. I will be having polybutylene piping replaced, was provided an estimate and will schedule work when funds are available. Very positive experience. Very polite and respectful.” ~C. Baima, Bel Air, MD

“Just had my polybutylene pipes removed and replaced by Five Star, and they did an outstanding job with a very reasonable price. They were extremely polite, clean, showed up when they said they would, and got the job done in a day. Chris is very knowledgeable and didn’t mind explaining how things work to me. And in between doing all of this, Chris replaced a sink/faucet and drain/trap, and provided me with a new faucet without charge since the prior one was defunct. They helped me resolve all of my plumbing issues in one day! I’m very pleased.” ~Cassandra

“Chris came this morning to see about a laundry room issue and an exterior spigot. Wore booties in the house over his work shoes, was very careful to explain the issues going on. Took one look at the laundry room issue and advised re-routing the laundry drain thru the standpipe (instead of the sanitary tub) to keep it sealed – the water had evaporated and caused a periodic smell. Installed a new frost-free hose bib on the exterior. Very thorough and knows what he is doing. Could even read his handwriting on the service form. Price was very reasonable. A+” ~Jessica

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